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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of D.M. Donlan

D.M. Donlan

January 31, 2025

5  out of  5
rating by D.M. Donlan
"Great service and team with Brittany Keys. Always responds promptly and everyone is so helpful. The best!!!"
We responded:
"Thank you for sharing! Our goal is to help make your insurance needs easy to navigate. "
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Daffy Duck

January 29, 2025

5  out of  5
rating by Daffy Duck
"CALL LEAH ...Great personality and VERY knowledgeable. She's MUCH better than 'Jake from State Farm'."
We responded:
"Haha. We love Jake but we love Leah more here! We're so glad you do, too. :)"
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Melody Waldron

January 24, 2025

5  out of  5
rating by Melody Waldron
"Let’s face it, if you want a team that will talk you through things, educate you, ensure you have proper coverage and make sure you actually UNDERSTAND what you are paying for this is the office you want to come to. My experiences with Brittany and team have been great overall. Shout out to Leah, who is awesome, helpful and just human! It’s like talking to a friend. Thanks Brittany Keyes and team!"
We responded:
"We're grateful you are part of our State Farm family, Melody! We're so glad Leah was able to help make your insurance options easy to understand. We love educating and empowering our customers! "
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Eryn Pierce

January 17, 2025

1  out of  5
rating by Eryn Pierce
"If you pay for Tow Insurance as part of your premium- be sure to NEVER use it. It counts against you and you can be dropped. I am unable to renew my premium randomly due to being towed twice this year. No new accidents or tickets. The only reason I’m giving 2 stars is for the month and a half notice. Happy Holidays from State Farm! Thanks Brittany Keyes!"
We responded:
"I'm so sorry for your frustration, Eryn. As offered, we were able to review your two-year loss history with underwriting. We're happy to discuss your options further."
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Sandy Lacoss

December 12, 2024

5  out of  5
rating by Sandy Lacoss
"excellent Megan and Brittany are so clear and very informed. Great experience"
We responded:
"Thank you for sharing, Sandy! We know insurance can be complicating and glad we were able to help simplify some things for you. We're more than happy help!"
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Justin Pearson

December 2, 2024

1  out of  5
rating by Justin Pearson
"I don't like giving negative reviews. This has been a very disappointing process. Signed up for insurance for my business. Was quoted a good rate. Then had a gentleman show up wandering around my yard after 6:00 p.m. on a Friday night to measure my property for my homeowners policy. Only problem is I didn't sign up for a homeowner's policy. Called and they said that they added it for the multi-line discount. Nobody should be adding things to my policy except me. I was told that the girl that did that was no longer employed there. They said we could keep the multi-line discount going with a temporary disability policy since I didn't need the homeowners. The amount my policy went up is insane..... And not at all what I was quoted. So now we're starting over again. I don't have time for this stuff. I just want honesty from my insurance agent."
We responded:
"Per our discussion, Justin, we were happy to review your Auto, Home and Disability Insurance quotes and applications in detail with you for the best coverages available. I'm sorry for any confusion with underwriting complications and appreciate your patience with clearing up your options."
Profile photo of Lili Bell

Lili Bell

November 22, 2024

5  out of  5
rating by Lili Bell
"Leah was very thorough in going over our information and policies, she was very friendly and took time to answer any questions that I had."
We responded:
"Thank you for sharing, Lili! We're so glad that Leah was able to take the time to help review your insurance with you in detail. "
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Michael Silverberg

November 19, 2024

5  out of  5
rating by Michael Silverberg
"Tiffany went above and beyond in a time-sensitive situation. I needed car insurance immediately to finalize a lease, and she made it happen quickly and with as little pain as possible. Her prompt communication and efficiency made all the difference, allowing me to avoid delays and get everything sorted that same day."
We responded:
"Thank you for sharing, Michael! We're glad that Tiffany was able to quickly help with your Auto Insurance needs, with ease."
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water woman

November 15, 2024

5  out of  5
rating by water woman
"Brittany Keyes does a fabulous job. She put together a package for me for home, auto and umbrella which was extremely reasonable and has great coverage. She is always quick to respond and provide necessary info! Yay, Brittany!!"
We responded:
"Thank you for sharing! We do like do things a little different here and make sure to educate about insurance options based on each individual's needs for home, auto and supplement liability umbrella. insurance. "
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Steve Kaney

November 12, 2024

5  out of  5
rating by Steve Kaney
"Leah was very helpful and informative. I really appreciated the review we did. Very knowledgeable and offered me some other tips and recommendations that I thought were useful."
We responded:
"Thank you, Steve, for sharing! Leah is helping conduct extensive reviews with our customers to help educate on what you do and don' t have and why for your best protections plan."
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Carole Jones

October 31, 2024

5  out of  5
rating by Carole Jones
"Meaghan was kind and informative. My experience with State Farm has always been good."
We responded:
"Thank you for sharing, Carole. We're grateful for the opportunity to continue to help!"
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Coy Ferini

October 18, 2024

5  out of  5
rating by Coy Ferini
"Our experience with this office has been nothing but great! So happy to be able to work through the treacherous land of insurance with them."
We responded:
"Thank you for sharing, Coy. We're grateful to be in the trenches with you. Let us know how else we can help!"
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M F

October 15, 2024

5  out of  5
rating by M F
"Leah was excellent with helping me navigate all of my policies and insurance needs, just LIKE A GOOD NEIGHBOR .. very glad we work with Brittany Keyes office."
We responded:
"We're so glad that Leah was able to help with your full insurance review. Thank you for the opportunity to work with you! "
Profile photo of Louielyn Bautista

Louielyn Bautista

October 12, 2024

5  out of  5
rating by Louielyn Bautista
"Leah was a wonderful Statefarm representative that made the whole process of switching to a different car insurance very easy and hassle free. She was very informative and answered any questions I had."
We responded:
"This is so great to hear. We're grateful to help. Thank you for sharing! "
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Barbara Dunn

October 11, 2024

5  out of  5
rating by Barbara Dunn
"Leah met with us to review all of our insurance policy values to make sure they were up to date prior to our renewal. She's so knowledgable, friendly and efficient. We are thrilled to be working with Leah and Brittany."
We responded:
"We are thrilled to be working with you! And grateful to help!"
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Cal Valentine

October 11, 2024

5  out of  5
rating by Cal Valentine
"Wonderful Customer Service and friendly staff"
We responded:
"Thank you for sharing, Cal! We love working with friendly customers like you, too. :)"
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Melissa Miller

October 9, 2024

5  out of  5
rating by Melissa Miller
"I had a great phone meeting with Megan and we reviewed my policies, and she answered my questions clearly and well. I have car and home insurance."
We responded:
"Thank you for sharing, Melissa. Meghan is an asset here and we're glad she could help you, too!"
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Meg Reilly

October 6, 2024

5  out of  5
rating by Meg Reilly
"After 40 years, our prior insurance agent retire. As new clients with Brittany, she reached out, conducted a thorough review of our insurance coverage, provided options and explanations. We highly recommend Brittany as friendly, knowledgeable and very helpful."
We responded:
"Welcome to our TKIG family! Thank you for taking the time to meet and help us learn how best we can help moving forward."
Profile photo of Abdinwak Jira

Abdinwak Jira

September 27, 2024

5  out of  5
rating by Abdinwak Jira
"Leah is sweet , respectful and friendly customer care provider in professional manner."
We responded:
"That's so glad to hear about Leah's great job she did for you, too."
Profile photo of Collin Banko

Collin Banko

September 24, 2024

5  out of  5
rating by Collin Banko
"The team at Brittany's State Farm office has been a pleasure to work with. They are supportive and knowledgeable, willing to explain the intricacies of their suite of coverage options as detailed as needed. For the almost 10 years of coverage I've maintained with this office I continue to be greatly satisfied and recommend their services."
We responded:
"This is so great to hear, Collin! We pride ourselves on taking the time to educate our policyholders on their protection plan, customized to their individual needs, like you. :)"
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morgan desmond

September 16, 2024

5  out of  5
rating by morgan desmond
"Competent friendly people. They did a thorough review of our insurance situation and made recommendations. No pressure. We are happy clients."
We responded:
"We're so glad to hear you are happy clients. Thanks for sharing, Morgan!"
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Juan Garza

August 29, 2024

5  out of  5
rating by Juan Garza
"These ladies are So Extremely Helpful! Very knowledgeable and helped me with every single step of my insurance. They make you feel like you are a part of their family and the BEST service I’ve ever gotten with an insurance company. Would recommend 100/100 times!"
We responded:
"Thank you, Juan! Welcome to our family. :)"
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Bob Ravasio

August 27, 2024

5  out of  5
rating by Bob Ravasio
"Great service and attention to detail. Prompt response to any questions- highly recommended!"
We responded:
"Thank you for your feedback, Bob! We're grateful to help."
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Ulrika Brattemark

August 24, 2024

5  out of  5
rating by Ulrika Brattemark
"Always helpful beyond expectations!"
We responded:
"We strive to exceed your expectations with tools and education to help with your insurance options. Thank you, Ulrika!"
Profile photo of Karen Reynolds

Karen Reynolds

August 16, 2024

5  out of  5
rating by Karen Reynolds
"Thank you for the superb experience and explanation Meghan Lingar!"
We responded:
"You are welcome, Karen. I'm so glad that Meghan could help you with another thorough review of your renewing policies."