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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Christina Bradley

May 4, 2024

5  out of  5 rating by Christina Bradley
"Excellent customer service. Very attentive associates who answer questions and resolve issues quickly."
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Gaspare Indelicato

May 3, 2024

5  out of  5 rating by Gaspare Indelicato
"The agent Meghan Lingar was very helpful in getting quotes for my auto insurance, as well very professional!"
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Nannette Givens

April 30, 2024

5  out of  5 rating by Nannette Givens
"I’m amazed at how attentive the associates have been and the amazing value! I currently have two cars insured for less than just one car insured by the general. Also when I call here they are incredibly helpful contrary to my not being able to reach anyone previously that could help me with any questions I had. I highly recommend the folks at State Farm 😀"
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Asa X

April 26, 2024

5  out of  5 rating by Asa X
"Great experience!!!"
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Florence Caldwell

April 18, 2024

5  out of  5 rating by Florence Caldwell
"Meghan is wonderful to work with! She answers all of my questions and help take care of any of my concerns or updates needed . It’s a pleasure to work with her!"
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Betsy Nova

April 17, 2024

5  out of  5 rating by Betsy Nova
"I want to send a shout out to Leah Nancarrow at Brittany Keyes office. She is a great resource and truly an asset to any business. She handles all matters promptly and professionally, and she has earned my trust."
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Jerry McMillan

April 8, 2024

5  out of  5 rating by Jerry McMillan
"My experience with the office was very positive. They were professional, diligent, and friendly. I have had State Farm auto insurance coverage before and found them excellent."
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Trista Macaulay

March 28, 2024

5  out of  5 rating by Trista Macaulay
"Working with Brittany Keys has been great - Leah, who I actually work with the most is wonderful. She is always happy to run quotes and work with us to make sure we are getting the best rates possible. Leah is always quick to respond and send us quotes. Being the parents of two teenagers drivers has meant a lot of emails and calls and I am always greeted warmly and by name - Leah makes it personal and is so pleasurable to work with!"
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Cheri Pierce

March 19, 2024

5  out of  5 rating by Cheri Pierce
"The best, friendly, professional group. Spend the night ime and care. Feels like friends!"
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Walter Cox

February 13, 2024

5  out of  5 rating by Walter Cox
"I have had wonderful experience with all the agents and reps at Brittany Keyes' State Farm office. They are knowledgeable, thorough and go the extra mile to help. The best!"
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Jeannette Torchon

December 20, 2023

5  out of  5 rating by Jeannette Torchon
"My husband and I, like many others apparently, had been with Tim Long for over 30 years. Whenever we called, someone answered the phone and helped us immediately. We have not experienced this with Brittney Keys. We’ve been considering changing agents. However, having worked with Leah recently and getting EXCELLENT service and support from her, we may stay. Leah is fantastic! She’s sweet and kind and she’s been very helpful to me. Thank you Leah for being so great! We hope that whatever bugs they are dealing with in their office gets resolved quickly!"
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November 11, 2023

5  out of  5 rating by Jess
"Knowledgeable, amazing staff, they are professional yet I felt as if I was talking to my friends. Thank you guys!"
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Mrs Space

November 6, 2023

1  out of  5 rating by Mrs Space
"I only give negative reviews in extreme circumstances. But since every communication from Ms. Keyes's office now requests a review on Yelp and Google, I'm going to comply. I was with Tim Long, the predecessor agent of this office, since 1996. His service was impeccable--prompt, competent, and personable--the same as his trusted aide, Marcy. Not so Ms. Keyes or her multiple and oft-changing office personnel. For example, my husband and I recently purchased a new car after the lease of a previous car expired and we turned it in. I promptly sent an email to the agency giving the VIN etc for the old car and the new one. Nearly immediately, I received an automated message from Ms. Keyes acknowledging receipt of the message. Twenty (20) days later, I received a declaration page for a new term of insurance--on the OLD car! I called the office only to be told that I should have sent the email to the previously unknown person now on the phone with me, Samantha. (I have rarely ever spoken to the same person twice at that office since Tim Long retired.) I explained the situation and asked for a call back from Brittany. Five days later, I received a 3-line email from someone named Meghan (I don't know her either), with new ID cards for the new car. It contained no acknowledgement of or apology for the previous omission, not even secondhand from Brittany. And I still have not heard from Brittany. I'm trying to find a more competent and customer-service oriented State Farm agent now. If I were you, I would do the same."
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Maxwell Klein

November 6, 2023

5  out of  5 rating by Maxwell Klein
"Britany and her team are friendly, helpful, and knowledgeable sorting out our family's current and future insurance needs."
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Cristhian Mendoza

October 11, 2023

5  out of  5 rating by Cristhian Mendoza
"Samantha had the best attention and patience with me, I recommend them perfectly."
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James Foreman

October 2, 2023

5  out of  5 rating by James Foreman
"I have now spoken to David Harband several times, regarding claims, policity changes and other thiings. He has the patience of a saint, and the wisdom that surpasses many. Thanks David, for always being there, solving, or answering all my concerns in a single phone call( I never have to call back). Tell Brittany she owes you lunch, and so do I."
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Orlando Diaz

September 19, 2023

5  out of  5 rating by Orlando Diaz
"As a mortgage broker its important to my business to have an insurance partner who is extremely knowledgable, experienced and provides excellent customer service. Brittany and her team have far exceeded my expectations. If you have any insurance needs or questions Brittany Keyes should be your first call!"
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John Pugh

September 15, 2023

4  out of  5 rating by John Pugh
"Brittany had tough shoes to fill, following long-time State Farm agent Tim Long. She has built a team that is responsive, provides good tools for evaluation. She has been very responsive to our concerns, and has made good suggestions."
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Breta Grubbs

September 15, 2023

5  out of  5 rating by Breta Grubbs
"Brittany’s staff is so helpful in explaining and resolving issues!!!"
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Olivia Harband

August 18, 2023

5  out of  5 rating by Olivia Harband
"Agent reached out quickly and provided next steps on how to handle my claim. Everything got sorted out, glad I was insured with State Farm from the start."
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July 28, 2023

5  out of  5 rating by Sue
"Brittany and her team do a great job! They are very responsive and proactive. I appreciate knowing all my options for the most comprehensive insurance and coverage."
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Laila Ansari

July 21, 2023

5  out of  5 rating by Laila Ansari
"Brittany is a great insurance agent! She is so personable and takes the time to answer all your questions. She knows her business inside and out!"
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Lauren Beal

March 31, 2023

5  out of  5 rating by Lauren Beal
"Brittany gave me her full attention with great a customized focus on my current needs. She is extremely knowledgeable and personable. I feel I am in good hands."
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JF Hayet

March 13, 2023

5  out of  5 rating by JF Hayet
"Great service and helpful staff. Super easy to work with"
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Karen Kilian

March 1, 2023

5  out of  5 rating by Karen Kilian
"If you are like me insurance is the last thing I wanted to take the time to address but the reality is you don't need it until you need it! And then it's too late. Brittany and her team will guide you through the process ask you the right questions and only sell you the policies that you need."